Privacy Policy
Splotch Studio. splotch.com.au
Updated: 17 February 2026
Splotch Studio (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website splotch.com.au and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you contact us, subscribe to our newsletter, make a purchase, or otherwise interact with our website. This may include your name, email address, phone number, postal address, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information about how you interact with our website through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes: to provide, operate, and maintain our website and services; to communicate with you, including responding to your enquiries and sending you updates; to process transactions and send related information such as confirmations and invoices; to improve our website, products, and services; to personalise your experience on our website; to send you marketing and promotional communications (where you have opted in to receive these); to detect and prevent fraud and other illegal activities; and to comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to provide you with a more personal and interactive experience on our website.
4. Disclosure of Your Information
We may share your information in the following circumstances: with service providers who assist us in operating our website and conducting our business; to comply with applicable laws, regulations, or legal processes; to protect our rights, privacy, safety, or property; in connection with a merger, acquisition, or sale of all or a portion of our assets; and with your consent or at your direction.
We do not sell your personal information to third parties.
5. Third-Party Services
Our website may contain links to third-party websites and services that are not owned or controlled by Splotch Studio. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services that you visit.
We may use third-party analytics services, such as Google Analytics, Mailchimp, GoHigh Level, Stripe, eWay and others to help us understand how our website is being used. These services may collect information about your use of our website and report it to us in an aggregated form.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to access the personal information we hold about you and to request that we correct any inaccurate information. You also have the right to make a complaint if you believe we have breached the APPs.
If you would like to exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint, please contact us at:
Splotch Studio
Website: splotch.com.au
Email: info@splotch.com.au
If you are not satisfied with our response, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.